Unplug the USB cable from your Surface Duo if it’s connected to your Windows 10/11 PC. Step 3: Put your Surface Duo into Recovery mode Save it to the same folder as the files for the Android SDK Platform Tools.
FASTBOOT FLASH RECOVERY NOT SEEING IMAGE HOW TO
To learn how to find the serial number for your Surface Duo, see Find the serial number on Surface devices.ĭownload the recovery image. In your web browser, open the Surface recovery image webpage on the Microsoft Support website.įor Product, select Surface Duo 2 and enter the serial number. On a Windows 10/11 PC, follow the steps below to download a recovery image for your Surface Duo: Step 2: Download a recovery image from the Microsoft Support site Make sure you note the folder name because you’ll need to know it for the next procedure. zip file you downloaded, select Extract All, choose a folder to extract the files to, and then select Extract. Select Download SDK Platform-Tools for Windows to download it to your PC. In your web browser, go to Android SDK Platform Tools on the Android website. On a Windows 10/11 PC, follow the steps below to download the tools you’ll need to get started:
FASTBOOT FLASH RECOVERY NOT SEEING IMAGE INSTALL
Step 1: Download and install the Android SDK Platform Tools on your Windows 10/11 PC Note: You can also install a recovery image for your Surface Duo by using a computer that’s running macOS or Linux. You’ll need a computer that’s running Windows 10 or Windows 11. If your computer doesn’t have a USB-C port, you’ll need a USB-C to USB-A adapter to plug into your computer. Use the USB-C cable that came with your Surface Duo 2. Make sure it’s charged to at least 40% before you begin to install the recovery image. To do this, you’ll need to download a recovery image on your PC, and then install it on your Surface Duo. You might need to recover your Surface Duo 2 if it won’t start after a few tries.
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